The subscription economy has gained traction in recent years, with video and audio streaming services being the most popular examples. However, an increasing number of different businesses offer their products and services on a subscription basis, which requires a payment partner that can offer recurring billing.
Our recurring payment solution allows you to charge customers’ credit cards automatically at monthly or yearly intervals. To be able to carry out recurring billing, you need a corresponding authorization from cardholders, which is usually obtained with the first payment. After the first purchase, credit card details are saved and tokenized for subsequent charges. Your system simply needs to submit a transaction via our API with a parameter that tells our server to securely store the customer’s payment information, which can be used both for recurring and one-click payments.
Enabling recurring and
Despite the easy setup, you must meet some requirements in order to activate recurring payments, and, at the same time, avoid elevated refund and chargeback rates. These are some of the main requirements:
Be clear about
Ensure that all recurring transactions are clearly identified as such to the customer.
Before each billing, email customers to notify them of the charge, including information about the amount to be charged.
with clear information
Customers should receive unambiguous information concerning the billing arrangements and all charges related to the delivery of goods and services.
Provide easy access
to customer suppor
Cardholders should have easily accessible contact phone number for customer service inquiries.
Possibility to cancel
Offer cardholders an easy option to cancel the recurring charges and provide a clear statement of the cancellation policy on the website.
Ensure that billing is discontinued immediately upon the fulfillment of the cancellation terms by cardholders.
Credit Cards with support
for recurring payment
Our recurring and one-click payments are available for all credit card labels we currently process.