This Cookie Policy applies to PAGBRASIL INSTITUIÇÃO DE PAGAMENTO LTDA., a private legal entity registered with the CNPJ under No. 14.630.124/0001-65, and PAGBRASIL TECNOLOGIA INSTITUIÇÃO DE PAGAMENTO LTDA., a private legal entity registered with CNPJ under No. 55.251.092/0001-74, both headquartered in the Municipality of Porto Alegre, State of Rio Grande do Sul, Brazil, at Avenida Carlos Gomes, No. 1,122, Tower A, 11th floor, Três Figueiras, ZIP Code 90470-282 (jointly referred to as “PagBrasil”). In this Policy, we explain how we use cookies and similar technologies when you visit our website, pagbrasil.com (the “Site”).
Whenever we refer to “PagBrasil,” “we,” “us,” or “our,” we are referring to the companies identified above. Whenever we refer to “you” or “your,” we are referring to the User accessing the Site.
What are cookies and similar technologies?
When you access the Site, certain information may be stored or collected in your browser through cookies. Cookies are files placed on a user’s device that allow certain information to be collected for specific purposes, such as ensuring the proper functioning of the Site, measuring audience engagement, preventing fraud, and remembering preferences and interactions with our content, thereby enabling a more personalized and efficient browsing experience. Similar technologies include web beacons/pixels, software development kits (SDKs), and device identifiers.
How we categorize cookies on the Site
The categories below are displayed in our Cookie Settings and may be enabled or disabled at any time, except for strictly necessary cookies, which remain active at all times to allow the Site to function properly. If cookies are disabled, certain Site functionalities may not operate properly, which may affect your browsing experience.
Strictly Necessary Cookies: These cookies are essential for the operation of the Site and for core functionalities such as security, authentication, session management, and forms, and therefore cannot be disabled. You may configure your browser to block these cookies; however, doing so may impair the functioning of the Site. These cookies do not store personal data.
Advertising Cookies: These cookies are used to assess interests and browsing habits, allowing more relevant advertisements to be displayed on this Site and on other websites. These cookies help create a profile of your preferences but do not directly store personal data. Instead, they rely on the unique identification of your browser and device. If you choose to disable these cookies, you will see less personalized advertising, although you may still see advertisements related to your visits to other websites.
Functionality Cookies: These cookies remember choices such as language or region preferences and enable certain features, such as video display, without directly storing personal data. They help personalize your experience by providing enhanced functionality tailored to your preferences. If you choose to disable these cookies, some Site features may not function properly or may become entirely unavailable.
What information is collected through cookies?
Depending on the cookie category and your preferences, we may process: online identifiers (such as IP address, cookie/PIXEL ID and user agent); device and browser data; visited pages and URLs; browsing events; language and region settings; interactions with forms and content; preferences; and, for advertising purposes, inferred profile and interest information.
By enabling cookies, you are not directly providing us with your personal data. We will only be able to access your personal data when you voluntarily provide it directly on the Site, for example, by completing forms, contacting us, or registering on the Site. To learn more about how we process personal data submitted through the Site, please refer to our Privacy Policy.
Third parties and international transfers
Some cookies are provided by third parties, such as analytics providers, advertising technology providers, and social media platforms. In such cases, information and identifiers may be shared with the respective providers and, where applicable, transferred internationally. We adopt appropriate security measures and contractual safeguards and further explain our approach to international data transfers in our Privacy Policy.
Retention
We use both session cookies (which are deleted when you close your browser), and persistent cookies (which remain stored for a defined period). We maintain records of consent and renew or reconfirm consent within a reasonable timeframe or whenever there are significant changes to the purposes for which cookies are used or to the categories of cookies deployed on the Site.
Governing law and jurisdiction
This Cookie Policy shall be interpreted in accordance with Brazilian law, in the Portuguese language. The courts of the City of Porto Alegre, State of Rio Grande do Sul, Brazil, are elected to resolve any dispute or controversy involving this Policy, except where specific rules on personal, territorial, or functional jurisdiction are established by applicable law.
Changes to this Policy
PagBrasil reserves the right to amend this Policy at any time to reflect legal, technical, or operational changes. In the event of material changes, we will inform Users by means of a notice on the Site and, when necessary, collect consent again. The current version of this Policy will always be made available on this page.
Use of the Site constitutes acceptance of the then-current version of this Policy. If you do not agree with this Policy, you must discontinue use of the Site.
Contact us
If you have any questions or complaints regarding this Cookie Policy, or if you wish to exercise any of your rights under our Privacy Policy or applicable law, please contact us through our support channels. You may also contact our Data Protection Officer, Júlia Fichtner, by email at dpo[at]pagbrasil.com.